Which? acknowledged that ordering groceries from Deliveroo, Just Eat or Uber Eats is “undeniably convenient” and may very well be obtained in as little as half-hour, however warned it discovered “shocking” value variations throughout a spread of merchandise in its snapshot investigation.
It in contrast the worth of a basket of 15 fashionable grocery objects at 5 main supermarkets in opposition to the price of ordering the identical basket from the identical grocery store to the identical postcode through a supply app, not together with supply charges.
Almost the entire objects have been both dearer on the supply apps or the identical value.
Ordering groceries from Deliveroo, Just Eat or Uber Eats is undeniably interesting however the price of this comfort may very well be double what you’d pay in case you reduce out the intermediary
Which? additionally discovered that prospects would pay on common 8% extra for Morrisons groceries through Amazon than by ordering instantly from the grocery store.
In one case, a 250g pack of Country Life unsalted butter value 45% extra on Amazon.
The speedy supply apps additionally charged a premium of as a lot as 106% in a single occasion.
The Which? basket, which included branded items akin to Doritos crisps alongside own-label milk and prepared meals, would have value £36.63 from Iceland, however getting the identical objects delivered from the identical Iceland retailer by Just Eat would have value £50.50, not together with supply charges – a 38% premium.
In some particular person value variations, own-brand Fairtrade bananas value 85p at Sainsbury’s and £1.75 on the three apps, Warburtons Toastie Thick Sliced White Bread value £1 on Iceland’s web site however £2 on Just Eat and Uber Eats, whereas Hovis Best of Both Medium Bread value £1.19 on the Morrisons web site however £2.05 from Uber Eats.
Other examples included Asda own-brand Pinot Grigio costing £7 on the grocery store’s web site and £9.10 on all three apps.
Which? retail spokeswoman Ele Clark stated: “Ordering groceries from Deliveroo, Just Eat or Uber Eats is undeniably appealing but the cost of this convenience could be double what you’d pay if you cut out the middleman.
“As well as the extra cost on your groceries, you’ll probably have a delivery fee too, so it’s worth weighing this up before ordering anything to your door.”
Customers who select to order groceries through apps like ours achieve this due to the comfort, velocity and selection on provide from speedy supply
A Deliveroo spokeswoman stated: “The prices for grocery items available on the Deliveroo platform are set by our grocery partners.
“Deliveroo always seeks to deliver great choice, availability and value for money to our customers, and we have agreed price-matching with our grocery partners including Morrisons, Co-op, Asda and more across hundreds of items.”
An Uber Eats spokeswoman stated: “Everyone who partners with Uber Eats sets their own prices and we always encourage them to match the prices offered in-store.
“Customers who choose to order groceries via apps like ours do so because of the convenience, speed and choice on offer from rapid delivery.”
A Just Eat spokeswoman stated: “At Just Eat, we want all of our customers to have a positive experience when ordering from our platform. We work with more than 75,000 partners across the UK, giving our millions of customers access to choice and convenience through a variety of local takeaway options, restaurant brands and grocery stores.
“As independent businesses, any restaurant or grocer using Just Eat are in control of their menus and set the prices they charge. We continue to work closely with our partners to bring value to our customers.”
Amazon stated that each one costs of merchandise offered by means of the ‘Morrisons on Amazon’ service have been set by Morrisons, and added that with the ability to store for Morrisons groceries on Amazon supplied prospects quick supply choices and worth.
