On the banks of the Rio Grande in Matamoros, Mexico, throughout from Brownsville, Texas, a bunch of 11 migrants from Venezuela tried to safe an appointment on Thursday as they sat exterior their tents. They refreshed their telephones many times, solely to get error messages in response. The system was overwhelmed with 1000’s of migrants making an attempt to safe appointments and the out there slots quickly stuffed up.

“We can’t enter, we don’t understand the new system,” complained Wendy Perez Peña, 31, who left Venezuela in March to flee poverty.

Jeison Rodriguez Jesus Salas, 27, shook his head in frustration.

“They haven’t updated it well, they should have updated it better,” he stated.

Out of the group of 11, not one had been capable of safe an appointment on Thursday.

Elsewhere alongside the border, below a burning solar in Reynosa, Mexico, throughout from McAllen, Texas, Osiris Yamilet Ochoa, 20, had been making an attempt repeatedly to safe an appointment by way of the app.

On Thursday afternoon, she opened it as soon as once more and it learn, “Wait for an appointment,” in Spanish.

“Everybody is trying to cross to the United States, but we have heard that if you cross before your appointment date, it may be considered illegal crossing and it may hurt our case,” Ms. Ochoa stated as she took a break from promoting gum within the streets to purchase child milk for her 8-month daughter, Milagros. “I don’t want to risk it. We have been here for three months. We can wait a few more days.”