Taylor Swift followers are clamouring for tickets for her UK Eras tour, with demand so excessive the Cruel Summer singer introduced additional tour dates. While techniques are in place for UK followers, the US ticketing was lambasted by followers who struggled to entry tickets and noticed costs soar.

Two US followers who’ve remained nameless, managed to get tickets to see Taylor on the Raymond James Stadium in Tampa, Florida, USA on April 15.

The tickets had set them again £1,463.86 ($1,865.12) once they purchased them six months in the past.

The duo purchased what have been referred to as Front Row VIP seats, and on the day made their method to the entrance however found they have been truly sat three rows again from the entrance.

They mentioned: “When we arrived at the stadium and to our seats at the end of the row, which were supposed to be front row at the end of the catwalk, we noticed row 9 was not front row.

“The promoter had prolonged row 7 and row 8. Row 7 was now the entrance row for our particular part.”

After paying so much for the tickets, both fans were disappointed at where they ended up.

They said: “After the price of the seats, subsequent charges, and insurance coverage, we paid roughly $1865.12 (£1,463.86) for each tickets. Our particular seats have been VIP as a result of they have been entrance row.”

When they looked into the ticketing, they said where they were sat actually cost significantly less.

They said: “The rows that might have been behind us have scattered VIP seats, so we might have been in a position to pay a whole lot much less if we had really paid for third-row seats.”

Understandably they approached the organisers to see what had happened, only for them to blame it on Taylor Swift’s team.

The disappointed fans said: “They ended up telling us that it was the promoter’s fault and Taylor Swift’s staff added them.

“There were cases at other venues where people were moved if their seats weren’t as described. This was not the case for us and there were no accommodations made.

“We requested a lady within the prolonged row eight how she was in a position to get tickets, she mentioned she had purchased them the day of the live performance for $1.2k off of Seat Geek.

“We have no idea how Seat Geek was able to sell tickets that were not available for presale when we originally purchased ours.

“There was a person sitting in entrance of us who exclaimed how stunned he was that he was in a position to snag tickets so shut on the day of the live performance.”

Angry at the turn of events, after the show they contacted the ticket provider but were told there was nothing to be done.

They also notified the Better Business Bureau to help with claiming their money back by contacting the ticket provider and Taylor Swift’s team on their behalf.

This was the pair’s first experience of seeing Taylor Swift live after being fans since they were “sufficiently old to stroll”.

But despite the seat issue, they still managed to have a good time.

They said: “We have been dissatisfied that we didn’t obtain the expertise that we had paid for. There have been elements of the live performance the place Taylor Swift would stroll to the top of the catwalk and carry out in entrance of our part.

“If we had the front row as we originally paid for, I believe our experience would be better. There were a few tall people who were now in front of us, which obstructed our view at times.”

However they are saying their “experience wasn’t ruined” and that “Taylor Swift is an amazing performer.”

They lay the blame with the “promoter” saying they “should have added [extra seats] to the last row on the floor so nobody would be at a loss.”